Employee Text Messaging

 

On your employee profile (Employees > General Info), you can elect to receive text message alerts when your schedule is modified in the Staffing Dashboard. You will receive a text message when the following actions occur:

• A new assignment is created
• An existing assignment is modified
• An assignment is cancelled

 

Like the scheduling emails sent in Facility Scheduler, scheduling text messages are automatically generated and sent when any of the above actions are completed in the Staffing Dashboard. No response is required.

Staffing Needs Text Messages

You may also opt-in to receive text message alerts for staffing needs including critical pay. These messages include a unique code (highlighted below). If you wish to be considered for the assignment, respond to the text message by entering the unique code. If you are not interested, no response is required.

Example Staffing Needs Text Message with Response Code Highlighted

 

If you receive multiple staffing needs text messages and wish to be considered for more than one shift, you must respond separately to each message using the associated unique code.

 

Opt In to Receive Text Messages

By default, staff members are opted-out of receiving SMS messages. You may change your opt-in and notification settings at any time; however you must activate and validate your phone number each time you choose to opt in.

• 
  Important Note: Only the employee can change their opt-in or opt-out settings.

To Opt In and Set SMS Preferences:

1. Sign in to Facility Scheduler.
2. In the main navigation bar, click Employees > General Info.
3. Click the SMS Consent tab and click Edit.

 

SMS Text Preferences Default Settings

4. Select Yes to opt in to receiving SMS text notifications.
5. Enter the mobile phone number on which you wish to receive text messages in XXX-XXX-XXXX format.
6. Click Activate.
7. A six-digit activation code will be sent to the phone number entered above. This code is valid for 20 minutes.
8. Enter the activation code in the field provided and click Validate.

 

SMS Text Preferences: Validate Activation Code

9. Upon validation of the activation code, all notification preferences will be selected by default. Please review the list and deselect those notifications you do not wish to receive.
9. Click Save.

SMS Text Preferences: Selected Notifications

 

 

 

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      Facility Scheduler 3.11.10.0